Ticket from Lynette Rieke - General
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Lynette called because her employer could not find her application in FHA Connection in order to validate her employment. Through discussion Support etablished that Lynetter is HECM certified and thought that her HECM application was linked to the Housing Counselor Certification. Support explained that she has to complete a separate application for the Housing Counselor Certification. Lynette stated she could figure out next steps. Support sent resources to her email.