Ticket from Ernest Lopez - Certification Exam

Upon completion of the certification exam, each candidate receives an immediate PASS or FAIL notification, as applicable. Candidates who pass receive an email outlining next steps. Those who fail receive an email report with information as described in the practice exam feedback explanation.

Ticket from Dewayne Alford - Certification Exam

I was scheduled to take a HUD Housing Counseling certification exam on this past Friday. I completed all the necessary requirements to be able to take the exam however the Sentinel download did function properly thus causing me to not be able to take the test. Is there any way to reschedule without having to re-pay?