Ticket from Adeerha Battle - Certification Exam

I rescheduled my exam time for today, Tuesday, July 28th. It was originally scheduled for 10:00am EST, but I changed it to 4:45pm. The 4:45pm time is not reflecting anywhere. I need to confirm that my exam is scheduled today for 4:45pm. I received an email, but it contained no time.

Ticket from Michelle Lee - Certification Exam

Due to issues with the biometric system I had to reschedule my exam within 24 hours. I rescheduled from 7/28/2020 to 7/30/2020 today my assessments still has the original test date. I paid the 50.00 fee however I am seeking a fee waiver and to find out why the testing date has not updated. thank you

Ticket from Mallory Cloninger - Certification Exam

I rescheduled my Exam after for 7/28 at 2:45 after experiencing technical difficulties with biometrics and missing my exam time last week. My confirmation email shows the $50 charge, but the exam was rescheduled for the same date and time as my original exam on 7/23. I was not provided the new online exam date and time.