I scheduled my test for 9pm tomorrow mistakenly and need to make it for (AM CST please. Can you help me?

I could not log on to Sentinel via typing my name, I tried numerous times and it would kick me out each time; which made me late for the exam. now I have to reschedule and I needed assistance but online chat was basically unavailable as I waited for more than half hour. I shouldn't have to pay again to reschedule because it was no fault of mine

Scheduled time I chose did not appear on my exam status.

connecting our external camera for HUD certification test

I was in my exam when I was interrupted by support that told me my audio was not working
He advised me to log out and rebot my computer I did now I can't relaunch my TEST!!!!!!

Unfortunately due to the COVID-19 pandemic myself and my other housing counselor missed our HUD exam. Is there a way to reschedule? we had not received any updates or notifications about in-person hud exams. Our exam was scheduled April 28th which was directly in the middle of NYS quarantine.

I have my exam on July 31st, I cant find my testing code. Where can I locate that?

I was unable to take my exam because the Kryterion biometrics was having technically difficulties. I attempted to take my exam multiple times, however was unable to have the exam launched due to "incorrect keystrokes". I contacted Kryterion support, their phone support is unavailable until 8/15. I contacted the online chat feature and was/have been waiting to speak with someone for over 40 minutes. I have missed my exam time due to errors not my own. How can this be remedied?

I was not able to take the exam as I could not get pass the keystroke test.

Looking for my certificate as I need it for a grant.