I hope this message finds you well. I am writing to request a rescheduling of my exam that I unfortunately missed due to a family emergency. My mother-in-law was recently admitted to the hospital due to a serious medical issue, and I was unable to attend the exam. I apologize for any inconvenience this may have caused and kindly ask if it would be possible to waive any associated fees with the missed exam. Thank you for understanding, and I look forward to your response.

Its not letting me sign in

I forgot my password and got locked out

Told me to reach out to contact support to help reset my account.

reset password

Good morning. I have two user accounts, lortega0312@gmail.com and lortega1203@gmail.com. Would you please help me to consolidate both accounts to just one lortega0312@gmail.com I have already completed the four modules. I have 2 modules remaining before I can schedule the exam.

I was not able to access the instructions to set up two factor authentication. I am locked out of my account even though when I selected my account, there was nothing about two-factor authentication.

Hello, I would like to be an HUD house counselor.Will you please send me the criteria to join .I am a high school graduate with some college credits.please send me more information on training and certificate. Thank you Danny

I am trying to move forward with the training, but I was logged out and my password is not recognized.

Hello I wanted to know if you know where I go to get the Reverse Mortgage Certificate that is for proprietary loans?