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Ticket from Arcides Nieves - General

Submitted by camurexerciinh… (not verified) on Thu, 10/17/2024 - 09:39
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I cannot access my account.

Ticket from Andrea Gardner - User Account

Submitted by camurexerciinh… (not verified) on Thu, 10/17/2024 - 09:03
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Good morning I'm locked out and it says to contact support.

Ticket from Tori Belcher - Certification Exam

Submitted by camurexerciinh… (not verified) on Thu, 10/17/2024 - 07:57
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I can't log in

Ticket from Liliana Barron - User Account

Submitted by lily.barron@de… on Wed, 10/16/2024 - 19:05
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I am trying to set up the 2 factor authenticator. I already downloaded the app to my phone and it gives me a one time code. But I don't know what to do from there. Can you please send me the steps to do after that?

Ticket from Besilluan Komoda - User Account

Submitted by camurexerciinh… (not verified) on Wed, 10/16/2024 - 18:24
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Help me access my account. I start boot camp on Monday.

Ticket from Mokihana Komoda - User Account

Submitted by camurexerciinh… (not verified) on Wed, 10/16/2024 - 18:23
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I had an account but can't sign in. Not sure if I am using the correct email?

Ticket from lourdes colon - HECM Exam

Submitted by camurexerciinh… (not verified) on Wed, 10/16/2024 - 17:26
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I am trying to reschedule my exam.

Ticket from KEVIN JANSMA - User Account

Submitted by camurexerciinh… (not verified) on Wed, 10/16/2024 - 16:14
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Can you reset my password? I continue to have issues installing the Two Factor Authentication. Is there any additional instructions beyond just links to the Google and Microsoft sites? Thank you!

Ticket from Johanna Blanco - User Account

Submitted by camurexerciinh… (not verified) on Wed, 10/16/2024 - 16:10
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I submitted a ticket this morning about being locked out of my account. The response said that I should submit another to unlock my account and then wait for the two-factor authentication set up to be back up and running to actually reset my password and login. Thank you

Ticket from Besilluan Komoda - User Account

Submitted by camurexerciinh… (not verified) on Wed, 10/16/2024 - 11:40
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I am unable to access my account.

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HUD Housing Counselors

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.