Ticket from Ava Whitcomb - Certification Exam

Good afternoon, I would like to voice my frustration with the HUD Exam. This is the second time I have taken it and failed. After the first time, I was told I would get an email letting me know what areas needed further study. I never received that email. Additionally, in every course I have taken that culminates with a final exam, you receive feedback on the correct and incorrect answers so that you know what areas need to be studied.

Ticket from Tori Lowe - Kryterion/Webassessor

I wrote you all the day my test was scheduled because it wouldn't let me launch the test. It wouldn't even let me sign into the part where the launch button is, I never got an email back and it still won't let me reschedule the test. Can someone please contact me back so I can reschedule my test? Thank you.