I have previously completed several of the trainings and was able to see my progress at one point. But now when I log in it doesn't show my updated progress. It shows as if I haven't completed anything. Could you please help me troubleshoot this?

I paid for my exam today. I cannot tell if the order went through or not. I did not receive a confirmation.

It wouldn't let me log in to take my exam. So i need to reschedule

I need to re-set up my authenticator app

Hi I am reaching out so I can confirm one concern, in order for me to be HUD counsel certified, I need be working for an agency who employs HUD counselors? Or can I be certified in hopes to find an agency/employer to hire me as a HUD counselor?

how do I receive the "application verification code" for the authentication screen?

I previously had an account but can no longer access it although I used my saved username and password. I have emailed your agency several times about resetting my password, but continue to receive a response stating "Housing Counseling Agency identification number was missing from request", but I do not have a Housing Counseling Agency identification number. I am just trying to register to take my class. Now I am trying to create a new account and I am unable to due to my work email already being in the system. I need this issue resolved so I may take the housing exam.

I have two accounts and my account that has my exam score on the dashboard is link to email address gwitcher@indelible-solutions.com that I no longer have access to. I need this account link to email address g.f.witcher@gmail.com.

I was schedule to take my exam this morning at 9:39am. I was not able to get inside our office building today before 9:30am. My supervisor and the assistant supervisor did not arrive into 9:30. I tried to hurry to sign on. When I finally found the site where people can sign on, it was 9:55. The comment was I was not able to take the exam for I signed in too late. I would like to sign in to take the exam at 1:00pm or 1:30pm, today. I would hate that I have lost my $6o.00. I hope I hear from someone before that time. Thank you,

When I first created my account it was with an employer I am no longer with. Do I need to recreate an account or how do I reset it if I dont have access to that email address any more.