I cannot access the Google authenticator to get a verification code. Could you please reset the authenticator so I can get a QR code again? Thank you, Bibian Cristino

Hello, I did successfully create an account using my laptop but I cannot access it anymore. When I tried to log in on my phone, I got a message that said to contact support. Now I can't log in using my laptop either. Please help.

Keep asking to go-to support

The issue of me not being able to login has NOT been resolved. I have put in a ticket last week. additionally, I requested to reschedule my exam date for Thursday, October 10, 2024, at 2:00pm, Los Angeles, California time. I don't understand why I can't receive a phone call as this has been a reoccurring problem. I really need to get this resolved.

I have taken this exam three times, and today is my third time. I have been studying very hard for this exam. I was told I should have received an email with my results. Can I get a copy of my results for today so I can know what I need to do to prepare?

Having Difficulty resetting password for the last 20 attempts.

RESET PASSWORD. I've been trying to reset my password but i keep getting more seconds added to the wait.

I cannot get into my account and it is telling me I need to get in contact with support when I try to reset my password.

It will not let me login to my account. I have already set up two factor authentication. It will also not let me reset my password and I have tried everything.

My account says to contact support to be able to log in.