HUDHousingCounselors.hud.gov Support provides technical support and general program information related to the HUDHousingCounselors.hud.gov training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”

Dear Madam/Sir,
Please forgive me for reaching out to you in such a frustrating demeanor. I am on a verge of having a mental breakdown!!!
I have taken this HUD Exam 29times without success and, I believe the system placed my name in the blacklist or set up my name to fail. I have spent well over $1,800 in boot camps, trainings and fees associated with this exam!!!
Can someone please contact me?
I have spent a lot of money to take the HUD Exam and still have not been able to make the score required to pass(500)
I am not mentally challenged!!! or uneducated!!!

I am considering resceduling my HUD exam I am taking it at the Riverside Location on Monday 01/17/22 Today is 01/16/22 I will be stopping by the testing facility in the morning before my exam. I have a reasonable accommodation.

To whom it may concern

The online training consists of 15 modules that vary in length. Shorter modules take about 30 minutes, and longer modules may take up to 90 minutes to complete. 

The online training is interactive, but it does not include audio.

The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.

The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam. 

I can access my Accommodations Request Form

What prerequisites do you need to take the exam and hold the certification/be HUD Certified?

Hello,
I obtained my certification last year (2021) with my previous employer. Is there any way I can obtain proof of my HUD Certification for my records and to present to my current employer.

Thank you, Melissa Jimenez

Hi, hope all is well.

I just want to make sure you did receive all my answers to the test.

I had a few questions that were still marked "under review" and I didnt have time to uncheck them all

Can you please verify you received all the answers to the 90 questions and not just a portion of it?

Please and thanks so much in advance.

Dear Counselor,