Upon reviewing modules 4.1 and 4.2 I noticed an inconsistency. In the section describing HOEPA you refer to the criteria for a loan to be covered by HOEPA and one of them say "8.5% for junior lien transactions." I didn’t recognize that term because I didn’t see it anywhere else in the materials. So I looked it up to find out that it's just a 2nd mortgage. I went to 4.2 to review the Home Equity Loan section to see if it states that it's also called a junior lien transaction and it was not mentioned. I feel like I'm finding a lot of inconsistencies in the study material.

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

Hi there,

I am trying to register for a new account but it's saying my email address domain is not acceptable. Can you please assist me with registration?

not able to log in

Upon completion of the certification exam, each candidate receives an immediate PASS or FAIL notification, as applicable. Candidates who pass receive an email outlining next steps. Those who fail receive an email report with information as described in the practice exam feedback explanation.

To cancel or reschedule your exam, sign in to HUDHousingCounselors.hud.gov and select Change Your Test Date in the Countdown to your Exam! section of your User Profile Dashboard. 

Follow the steps to reschedule or cancel your scheduled exam (canceled exams will be refunded to the credit card used), then follow the steps to schedule a new exam.

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

My name is Tayla Andrè and I am a realtor in Boston Massachusetts, I am also the author of Finally, Home. The step-by-step guide for people preparing for first time home ownership. I am looking to increase first time homeownership in the Black community and I am wondering if I could speak to someone regarding a partnership. My book is also a audiobook and of course in both English and Spanish. I wrote the book because I spent more than 60% of my time working with clients that did not understand the fundamentals of financial literacy.

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 800-448-7149. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam.