Ticket from Customer Service - Training

Submitted by camurexerciinh… (not verified) on

Completion of training is optional and is not required to become certified. However, to increase certification exam passing rates, candidates are highly encouraged to study the course content.

To access the training, you must be signed into your account on HUDHousingCounselors.hud.gov. 

Once you are signed in, select “Training Center” at the top of the page. If you are already signed in, you can access the Training Center launch page directly.

Ticket from Customer Service - User Account

Submitted by camurexerciinh… (not verified) on

For your account on HUDHousingCounselors.hud.gov, the “username” is the email address used to register for the account. If you receive an error while signing in, make sure:

  • you are using the correct email address and
  • there are no blank spaces or other characters in the text box for the email address.

Ticket from Customer Service - Certification Exam

Submitted by camurexerciinh… (not verified) on

Dear Counselor,

Thank you for contacting us to assist you. We appreciate your feedback and we are glad we were able to resolve the issue. Should you have any further comments, please do not hesitate to contact us again.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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