It is under 24 hours and I would like assistance rescheduling my test please.

For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed. Individuals planning to take the certification examination online can prepare by taking the following steps:

Dear Counselor,

account is locked, need reset on password

I had to take the exam after 2 hours of technical issues and had to start I 3 times. I was short 4 points to pass it. Can I request you run my answers again?

Exam launch failure

For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed. Individuals planning to take the certification examination online can prepare by taking the following steps:

Dear Counselor,

Due to the COVID-19 pandemic, the volume of test centers closing has grown quickly and continues to accelerate at a rate that outpaces resources available. The real time list of closed test centers can be found here: Kryterion Test Center Closures.

Dear Counselor,

Individuals planning to take the certification examination at a proctoring center can utilize the tool to Locate a Kryterion Testing Center.