Ticket from Anonymous - Certification Exam

Our employee, Brian Allen, registered to take the exam on 1/30/20 at the Georgia Gwinnett College Testing Services site. His Test Taker Authorization Code is ey43ac3r
Brian has since left our employment (Athens Land Trust) and we would like to cancel his registration and be refunded the fee of $100. The fee was paid on a company AMEX card and I can provide more detail if needed for the refund. Please advise our next steps.
Thank You,
Lorinda Crane, Finance Director, Athens Land Trust

Ticket from Ramon Duran - General

Knowledge Assessment: It will be helpful to write the question # reference to each section to address concern to HUD course; for example in Section B1 where the questions are addressed I conly can refer as question #17 (I assigned this number) to let you know that there is a piece of data missing which is the $615 debt you mention in the answer but is not in the background of the case given above.
Thanks for taking a look on this