Ticket from Michael Riordan - General

The practice exam is designed to give candidates a feeling for the format and style of test questions and the breadth of the subject matter in the test (90 questions that are not broken into smaller stand-alone sections). It is delivered in a similar format to the certification exam. The practice exam does not provide numeric scoring because performance on the practice exam does not guarantee passing results on the certification exam.

Ticket from Technical Support - Training

Training materials and the certification examination are periodically updated to reflect changes in regulations and program policies. The certification examination will be based on the most recent version of the training content posted in Revision History on www.HUDHousingCounselors.hud.gov

Ticket from Customer Service - User Account

To create an account on HUDHousingCounselors.hud.gov, select "Sign Up" at the top of the page and enter the information required: 

  • First name
  • Last name
  • Email address*
  • State

Then, select the "Create new account" button at the bottom of the form. Verify your email to complete your registration.