Dear Counselor,

Dear Counselor,

Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.

If applicable, we will contact you once the issue is resolved. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

On module 3.2, when I get to question 14, it locks up and I can't submit to move forward to the next slide.

Dear Counselor,

Thank you for informing us of the issue you are experiencing. It seems our security certificate for the HUDHousingCounselors.hud.gov website had expired, causing an issue when our system attempted to connect to the Kryterion testing system. We have updated our security certificate and the system should function as normal now.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Dear Counselor,

Thank you for informing us of the issue you are experiencing. We have repaired an issue with our website and it should function as normal now. Please log back in to this ticket if there are any other issues.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I'm unable to register for the HUD exam

The certificate for your hudhousingcounselors.hud.gov website has expired. Please update the certificate.

If you need special assistance provided under the Americans with Disabilities Act, you must submit a request for reasonable accommodations prior to scheduling or paying for your certification exam.

The following information is required to approve reasonable accommodations. Please use our Contact Form to provide specific information including:

Dear Counselor,

Caller disconnected.