Eligibility – In order to be certified, an individual must both pass a standardized written examination covering six major topic areas and work for an agency approved to participate in HUD’s housing counseling program. In other words, you can take the certification exam without being employed at a HUD-approved agency; however, to become certified you must pass the exam and work for a HUD-approved agency.  

The certification examination is periodically updated to reflect changes in regulations and program policies. The certification examination will be based on the most recent version of the training content posted in Revision History on www.HUDHousingCounselors.hud.gov. 

The Training has not been updated publicly since January of 2017, but will be updated in August of 2018.

Password is not working

who can take this exam.

Hi,

I was needing scratch paper to complete the exam tomorrow. When discussed at the NCRC Training in Dallas Texas last June 2018, Johnnie L.Young has indicated that he was not aware that we where not allowed a scratch paper and would have that changed but when I last went to attempt the exam, I was informed no scatch paper allowed please help me with the next step forward as I have to retake this exam tomorrow.

The proctoring service provider, Kryterion, is currently experiencing technical difficulties that inhibit account users on HUDHousingCounselors.hud.gov from accessing the exam platform. The technical team is working to resolve this issue as quickly as possible. We apologize for the inconvenience, and we will alert you via email when the problem has been resolved. Thank you.

I need to update my email address. The new email address is saundra_harper@aol.com

I'm trying to make a user account but when I put my first name and last name then my email address then I hit create the screen say that user name cant have a space but I didn't even get that far along yet can you please email or call me alexiswilliams@libertyresources.org 215-634-2000 EXT#253

The proctoring service provider, Kryterion, is currently experiencing technical difficulties that inhibit account users on HUDHousingCounselors.hud.gov from accessing the exam platform. The technical team is working to resolve this issue as quickly as possible. We apologize for the inconvenience, and we will alert you via email when the problem has been resolved. Thank you.

Questions regarding the application process for HUD Certified Housing Counselor certification must be submitted to housing.counseling@hud.gov with subject line “FHAC."