I failed the exam! HELP!

I want Credit for my completed HUD Housing exam on July 18, 2018. I changed jobs from QCAP (81002) on 10/23 and went to another non-profit (American Consumer Credit Counseling).

I have contact so many emails and links at HUD. Please advise on the CORRECT person I can talk to to get this resolved.

Trying to get credit for my work is proving harder than taking the exam itself.

For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed.

I need to print out the results from my practice exam please. I can't find that.

[HUD-HC:4191] Ticket from YVONNE FINDLAY-RAVENELL - Training

I'm still unable to access the training center, I,ve completed the 15 modules but i need to redo
help!!!!!

the problem has returned. "cannot access site"---thanks

Housing Affordability Module 2.1.

I believe there is a mistake in this module.

Knowledge Check 2 on page 10 reads:

“If Rebecca’s client, Ben, obtains a mortgage for $90,000, which is the most likely amount that he will pay for closing costs?

A. $1,000
B. $3,500
C. $7,000
D. $10,000”

The Knowledge Check Answer Key on page 29 reads:

“2. (B) $3,500

Closing costs average between 3 to 4% of the home purchase price.

Incorrect answers: (A) $1,000 (C) $7,000 (D) $10,000”

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Questions regarding the application process for HUD Certified Housing Counselor certification must be submitted to housing.counseling@hud.gov with subject line “FHAC."

To whom it may concern:

Good afternoon, I have passed my HUD test but don't have an HCS agency ID. I work for Habitat for Humanity Rio Grande Valley, how do we go about getting that ID? Thanks.

The proctoring service provider, Kryterion, is currently experiencing technical difficulties that inhibit account users on HUDHousingCounselors.hud.gov from accessing the exam platform. The technical team is working to resolve this issue as quickly as possible. We apologize for the inconvenience, and we will alert you via email when the problem has been resolved. Thank you.