Questions regarding the application process for HUD Certified Housing Counselor certification must be submitted to housing.counseling@hud.gov with subject line “FHAC."

Hi
I'm
locked out of my account.

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification.

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification.

Questions regarding the application process for HUD Certified Housing Counselor certification must be submitted to housing.counseling@hud.gov with subject line “FHAC."

I have a counselor that does Foreclosure counseling and is not required to use FHA Connection. She just passed her counselor exam. Do I eliminate the portion that has her filling out an application in FHA Connection?

The proctoring service provider, Kryterion, is currently experiencing technical difficulties that inhibit account users on HUDHousingCounselors.hud.gov from accessing the exam platform. The technical team is working to resolve this issue as quickly as possible. We apologize for the inconvenience, and we will alert you via email when the problem has been resolved. Thank you.

Questions regarding the application process for HUD Certified Housing Counselor certification must be submitted to housing.counseling@hud.gov with subject line “FHAC."

there is an issue with module 3.2 in that the answers to choose from are not provided. Therefore, the module could not be completed. see page 13

Your exam appointment details are listed in the Exam Status Center. To access, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Exam appointments are listed under the "Scheduled Exam" section.