Ticket from Sara Briggs - Training

Module 2.1 page 22 Back end ratio homeowners..."....clients with an FHA loan or Energy Efficiency Mortgage loan are 43% and 45% respectively." Now I flip the page to #24 and under Results...."...if Stella were to purchase the townhome, her back-end ratio would be 45.4%. wjocj exceeds the qualifying FHA limit of 41%." Choose one...it is either 41% or 43%. Module 2.2 page 10, knowledge check 1. There is no right answer for 4. Now logically because #s 1, 2, & 3 are assigned a correct answer # 4 would have to be B...however, USDA Credit Scores are 620 NOT 600.

Ticket from Customer Service - Certification Exam

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Once you are signed in, click on the “Exam Center” button on the home page, then click on “Register for Exam.” If you are already signed in, you can access the Register for Exam page directly.

Ticket from Customer Service - User Account

Dear Counselor,

Your account has been manually unlocked.

Please note that the Forgot Password? tool will send a message to your email with a link to verify you as the account holder. The password reset does not provide a new password, and you will need to set a new account password after email verification.

Ticket from Customer Service - Certification Exam

To cancel or reschedule an exam, sign into your account on HUDHousingCounselors.hud.gov. Select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center
  • ONLINE PROCTORED EXAMS. ‌To avoid a $50 no-show or cancellation fee, candidates must reschedule or cancel a scheduled online test session within 24 hours of the scheduled exam.

Ticket from Customer Service - Certification Exam

Eligibility:
In order to be certified, an individual must both pass a standardized written examination covering six major topic areas and work for an agency approved to participate in HUD’s housing counseling program. In other words, you can take the certification exam without being employed at a HUD-approved agency; however, to become certified you must pass the exam and work for a HUD-approved agency.