Ticket from Katia Bryan - Certification Exam

Submitted by camurexerciinh… (not verified) on
Hello, I can't sign in to my account, it says to contact you. I tried to reset it and it sent me to the same page where to look for help, I called the number and they asked me if I wanted to buy a house!!! I need help signing into my account to schedule the Mortgage Counselor certification test, PLEASE!!

User Account

Submitted by Customer Support on

Hello there I am, I guess I have an issue with my password trying to log on for my exam. Did you tell me to contact support by phone because I could not change it online. So I was supposed to take my exam at 10. I rescheduled it for 11 and now I rescheduled it for 12 because I can't get in. So could you give me a call back? That would be great. My name is Crystal Doe, telephone number is 508-414-0370.

Ticket from Brittany Copeland - Certification Exam

Submitted by bcopeland@cape… on
Follow-Up on Reasonable Accommodation Request for HUD Exam I am writing to follow up on my request for a reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) for the upcoming HUD exam. Previously, I submitted a doctor’s note in support of my request for accommodations, and I received confirmation that it was received. However, during my last exam, the accommodations recommended by my physician were not implemented. I want to ensure that this oversight does not occur again. I will be submitting an updated doctor's note shortly for the upcoming exam.

User Account

Submitted by Customer Support on

My name is Stephanie Bolden BOLDON 404-573-6870. I'm having problems with my two factor authentication receiving the code so I can put the code in and get into my site. It's not coming to my phone, it's not going to my e-mail, so I don't know how to retrieve the code. That's it. That's what I'm needing to know. Please give me a call, let me know how to find that. Thank you. Bye. Bye

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