Ticket from Chrystyn Ballard - Training

Dear Chrystyn,

The online training is interactive, but the videos do not include audio. However, the downloadable study guides do have an audio option. To access this open the Training Center within your account, scroll down to and click on Download Study guide. 

Once the page loads click on the desired module to download PDF. Open the PDF and within Adobe go to View > Read Out Loud > Activate Read Out Loud.