Ticket from John M. Griffin Jr. - Certification Exam

If you need special assistance provided under the Americans with Disabilities Act, you must submit a request for reasonable accommodations prior to scheduling or paying for your certification exam.

The following information is required to approve reasonable accommodations. Please use our Contact Form to provide specific information including:

Ticket from Carolyn Elgin - User Account

My name is Carolyn Elgin. I took the HUD housing counseling certification exam on August 20, 2018 and passed but never loaded the exam results to my account. Now I do not know the sign in info. And in fact, I have made another account. Can you help me find my account and transfer my scores to HFAC? I will call now.

Ticket from Lilia Sotelo - Certification Exam

Good morning,

I completed and passed the HUD Certified Housing Counselor Exam on 6/10/2021 and I am filling out the application but when I hit send I receive an error message stating that there is “No Exam Data On File” and am unable to move forward. Do I need to wait a certain amount of time before filling out the application?