Ticket from Christine Sullivan - User Account
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cannot set up my biometrics
cannot set up my biometrics
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
Dear Counselor,
Your request for [INSERT ACCOMMODATION(S)] is approved.
[Insert info from KryterionTest Center Network, if appropriate]
Please complete the following steps:
Dear Counselor,
We received your request for accommodations for [INSERT ACCOMMODATIONS REQUESTED]. Please note that reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).
Your request is not complete as your statement/documentation does not meet our requirements. Please review the information below and provide adequate documentation.
Querida [NAME],,
Recibimos su solicitud de tiempo adicional debido a un dominio limitado del idioma.
Dado que el español es su idioma principal, no es elegible para un ajuste de idioma porque el examen está disponible en español. Por lo tanto, hemos cerrado su solicitud.
Dear Counselor,
Your request for extra time due to limited English proficiency is approved.
Please complete the following steps:
Good Morning,
I can`t find the assessment tool to download the software.
Can we have employees become HUD certified housing counselors even if we are not required to by the rules outlined in the regulations?
Are printed materials available for the HUD Certification Exam? If not, we would like digital files of the materials to have a printer print them out for trainees.
If you experience issues with exam set up, launch, or during your exam, contact Kryterion