The online training consists of 15 modules that vary in length. Shorter modules take about 30 minutes, and longer modules may take up to 90 minutes to complete. 

The online training is interactive, but it does not include audio.

The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.

The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam. 

Is there anyway that I can get a reevaluation on my exam, I was score at 491 but I'm almost certain that I got a lot of those questions right. I just want to know if there is anything that can be done. Thank you.

I just took the test 2 times in the past 3 weeks. Every time I do better in one subject I fail in another, I felt like some of the questions in fair housing (something I have been doing for 9 years) did not have real answers. You gave statements in one question which I felt did not have any correct answers. I felt a few of these questions are like that. If I got 478 how many more do I need to pass this test that I failed about 5 times already. I do not think its fair that questions I can never get are worth more points than others. That is what I was told .

How do I put a request for accommodations during the exam?

How much is the Certification Exam

I could not remember my password, so I just did a reset of it, and when I tried to log in using my new password, I have been locked out of my account for the next 6 hours.

I need my Biometrics

My hud exam was suspended today because my ID do not match. The name was corrected in hudhousingcounselors.hud.gov. I was born in US an my ID says Yolanda Noemis Ruiz (Noemis is my middle name). When I registered in HUD I placed both last names Yolanda N. Ruiz Velez. How can I make sure there will be no issues on my next schedule hud exam?

The purpose of HUDHousingCounselors.hud.gov is to help counselors prepare for the HUD Housing Counselor Certification Exam and provide access to the exam. After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.