Ticket from Lisa Walker - Certification Exam

Good Morning,
Due to a medical emergency I need to reschedule my Exam from Tuesday July 21 2020 2pm To Friday July 24 2020 2pm. I have already paid $100.00 July 8 2020. I know there is a $85.00 fee for this change. I attempted to pay it but your system would not accept my payment. Help me. I need to confirm this change and pay the $85.00 ASAP. My Test Taker Authorization Code: myhis3z8 Thank You

Ticket from ashley Tejeda - Certification Exam

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 800-448-7149. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam.