Dear Mr. Johnson,

As I noted on the phone call, I have created this ticket for you to respond to with your accommodation documentation, the specifics of your acommodation request, and the documentation for your accommodation. Please don't hesitate to contact us should you have any questions.

Please call Support if you have questions about accommodations or the request process. We are available to assist you. 

If you require testing accommodations provided under the Americans with Disabilities Act, please:

Extreme weather here in Denver. Issues with internet connectivity.

My name is K. Landon Stafford. My email is lstafford@brothersredevelopment.org . I have a scheduled exam for tomorrow at 9am, however we are having an extreme snow storm and having intermittent power and internet outages. My online proctored exam is tomorrow morning at 9am. My daughter's school is also closed and will need to attend to her as well. 3/15/2021. May I reschedule for Tuesday at the same time?

what was my test score for 10/26/2020

My account is locked and I am having problems setting up the proctor program. My test is tomorrow and have not download the software.

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Once you are signed in, click on the “Exam Center” button on the home page, then click on “Register for Exam.” If you are already signed in, you can access the Register for Exam page directly.

I have registered for the online exam, paid the fee and installed Sentinel. I have checked my mac for the camera etc.
When accessing the exam -- the message welcomed me but then said my exam cart was empty
I am now scheduled for tomorrow 3/11 at 9am please help

On Monday, I paid for my exam (scheduled for tomorrow morning). I received a confirmation but have yet to receive my actual user ID. I've installed Sentinel Security but the Biometics requires me to have the webassessor User ID. I don't believe I've seen any information on where to find that ID. Any help will be greatly appreciated!

I took the exam online today. It took a 1/2 hour to get a proctor when I did I was instructed that my mic was too loud. During the test there is no access to settings or anything else on my computer. I unplugged my mic to satisfy the issue only to be told that I would have to restart the process. It took almost 2 hours all together before I was even able to start my test. This is a semi stressful situation as it is; Why make it so much more difficult? All of this could have rattled me to a point where I would have been unable to pass my test. And then what?

Good afternoon,
I'm having difficulty logging into my account.
rick@c4sa.org
I've reset the password and have matched for confirmation. However, After confirming my new user name and password, I'm still denied access. Please advise, Thank you