I have taken the HUD exam but did not pass and I understand that we have until Aug 1st be certified. I am tryin to retake the exam for either the 7/30/2020 or 7/31/2020 but dates are grayed out the actual testing center did have time available on 7/30/2020 at 8:30am but I am unable to register for the exam for that date. What do I do?

I want to take the Housing Conselor Certification Exame I do not work with a HUD approved Housing Agency can I take the exam

Where can I get my score?

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Select Begin Exam Registration in the Countdown to your Exam! section of your User Profile Dashboard. Follow the steps to register for the exam.

account lock out has test at 1:30

I was in the middle of a test and I was kicked out and disconnected. I was taking a break, I have accommodations. What do I do?

If you experience issues with exam set up, launch, or during your exam, contact Kryterion

I am scheduled for exam today at 17:30pm. This is not showing on the launch on website

Dear Lanesha,

For your exam fee to be waived for reason of COVID, we need medical documentation of your test.

When you receive your documentation, please upload it to this ticket and we will process your refund.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Dear Amanda,

For exams fees to be waived for possible COVID exposure, we need medical documentation of testing.

Please upload the documentation of your test to the site when you have it and we will process a refund of your exam fee.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team