During the exam, test takers must abide by industry-standard testing rules. Certain actions and items are prohibited during testing. Read the following instructions and rules to ensure a successful exam experience.

I'm receiving information that the HUD Housing Counselor Certification Deadline has been extended until July 31, 2022. Is this correct?

It says my keystroke doesn't match?

My Account is locked

I took the test today and passed. I want to transfer my passing grade to the FHA Connection. I currently work for a non-profit and we are about to begin our efforts to become HUD Certified; however, I would like to make sure my passing exam it kept on-record as we work towards HUD Certification for our non-profit. My email is: Annemarie.fitzpatrick@eesforjobs.com

I was scheduled to take the HUD Housing Counselor Exam on 7/31/2020 at 3:30 pm at Nextec (205 Van Buren St., Herdon, VA 20170). I arrived at 3:15 pm and was told I could not take the exam because they closed at 4 pm. She told me that someone was supposed to reschedule my test. However, I never received a call or email to reschedule. I had paid $100 to take this exam in person. I am trying to see how to get my money back so I can reschedule because the testing center refused to allow me to take the test.

Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

I tried to logon to take the Housing Counseling test last night and according to the instructions, there was supposed to link to the exam center page but there was no link that I could find. I spoke with a technical person in the chat feature and they gave me a different link but I couldn't login to that link either. Please advise. I was scheduled to take the certification test last night.

How do I get to the exam

Good morning, my name is Pamela Lyon and I took the HUD Test on Saturday 7/26/20 at the BCY Solutions in Charlotte, NC. However the test was in spanish so I could not take it. The testing center tried reaching out to Kryterion but they were closed over the weekend. I've reached out to Kryterion this morning and they've asked me to reach out to HUD to reschedule my appointment.