Ticket from Diamond Hairston - Proctoring/Kryterion

It took 2 almost 3 days for me to take my exam that I paid for because of launching issues. I asked if I'd be given a free retest if I failed due to the inconvenience. The people that helped me said it would be fair. considering the circumstances.

I FAILED due to the stress caused by accessing the exam will I be able to retest tomorrow?

Certification Exam - Voucher Field

Dear Counselor,

The "coupon/voucher" field is a standard field for the testing company. HUD does not provide voucher or coupon codes to offset exam costs. You may skip the "Submit" button and select "Check Out" at the bottom of the page to complete your purchase. 

Sincerely

The HUDHousingCounselors.hud.gov Support Team