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Ticket from Timothy Ryan - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 11:07
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Having trouble logging in and resetting password

Ticket from Maggie Guzman - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 11:01
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Hello, I appear to be locked out of my account. Username MGuzman. Email mguzman@pathstone.org. When I try to reset my password, after I click on the link in the email and enter the CAPTCHA it says "contact support to restore access" Thank you for your help!

Ticket from Ciera Benton - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 10:57
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I am have issues with logging into to my account. Every time I put in my login information it tells me to contact support.

Ticket from Karla Quinonez-Ruggiero - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 10:25
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I can't enter to my account. I need to enter before my test today in Plainfield before 1:00 pm

Ticket from Rosalind Carroll - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 09:54
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no access to my account

Ticket from Briana Rodriguez - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 09:44
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I can not log in to my account i tried changing the password and it locked me out

Ticket from Roberto Gonzalez - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 09:10
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How can I print the completion certificate?

Ticket from Justin Koch - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 08:46
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I am locked out of my account and need to check my exam status. It says to contact support when I try to log in.

Ticket from Lisa McMahan - Certification Exam

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 08:33
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I am locked out of the system and need added back in please

Ticket from Devin Black - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/30/2024 - 08:02
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When I tried logging on to my account this morning, I was prompted to contact Support to reset access to my account. Could I please have this address so I can log in? Thank you.

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HUD Housing Counselors

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451 7th St SW, Washington, DC 20410

(800) 225-5342

housing.counseling@hud.gov

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.