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Ticket from Chayza Keene - User Account

Submitted by camurexerciinh… (not verified) on Fri, 09/27/2024 - 10:16
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I logged out, and cannot log back in.

Ticket from Marcus Mencer - User Account

Submitted by camurexerciinh… (not verified) on Fri, 09/27/2024 - 10:03
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When I attempt to login I get a message that says ""contact support to reset your access"

Ticket from Sandrell Apatira - HECM Exam

Submitted by camurexerciinh… (not verified) on Fri, 09/27/2024 - 09:32
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I would like to become a certified HECM Counselor

Ticket from Rebecca Reyes - HECM Exam

Submitted by camurexerciinh… (not verified) on Fri, 09/27/2024 - 09:26
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I still have not received my results from my HECM exam that I took on 9/14/24. Please see the message below. Also, I submitted another support ticket for another issue: I cannot log in to my account. Original Message: I recently took the HECM exam on Saturday, September 14th.

Ticket from Eunika SMALLS - Certification Exam

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Submitted by eunikasmalls on Thu, 09/26/2024 - 16:26
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The FHAC Submission is not working, and there is an error message on address length. Please call me at 3362549013. I have worked very hard to pass this and would like my certifications.

Ticket from Asmeret Tesfay - Certification Exam

Submitted by Atesfay on Thu, 09/26/2024 - 16:19
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Hi there, I wanted to know if there is an area where it would show what categories I missed in my exam. I was told that would show up after I got my results.

Ticket from Stephanie Mays - User Account

Submitted by camurexerciinh… (not verified) on Thu, 09/26/2024 - 15:39
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I am unable to log in with my password. I submitted a password reset, and still was not able to log in. I received a message saying to contact support to reset password. Thank you.

Ticket from Natina Salazar - Training

Submitted by camurexerciinh… (not verified) on Thu, 09/26/2024 - 14:31
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I just wanted to know how much this training cost? How can I take HUD training course to get certified? Thank You.

Ticket from Tiffani Allen - User Account

Submitted by camurexerciinh… (not verified) on Thu, 09/26/2024 - 13:47
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Good afternoon. I created an account but can't log in. When I tried to reset my password it did not allow me to do that either.

Ticket from Sylvie Greene - User Account

Submitted by camurexerciinh… (not verified) on Thu, 09/26/2024 - 13:41
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I cannot log in and I tried to reset my password and I was instructed to contact customer service for assistance resetting my password.

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HUD Housing Counselors

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.