Good morning. I am trying to do the Two-Factor Authentication and after entering the code manually, it is not generating the verification code that is six digits long. Can you please assist regarding this matter? Thank you, Johanna Gomez Gonzalez

Good morning, my password is not being accepted. Are there any technical issues that I should know about? Please help me gain access to the site.

I am unable to log into my account

I am running into this issue again. I cannot login to my account. Please help. Also, myself and two of my staff registered to take the exam today, however, Hurricane Helene is coming our way. We are in Florida. Are we able to reschedule our testing date and time? Please help.

I recently took the HECM exam on Saturday, September 14th. I never received an email with my results and/or what topics needed more focus/study time. I received a reply on September 19th, I would receive an email, however; I still have not received an email and/or results.

I requested a reset to my account .

I'm having a problem with logging in. I would like to transfer my results of my HUD certification but I keep running into "access denied". It's asking me for a 6 digit code although I not sure which verification its asking for. Can you please assist me?

Every time I try to access my account I keep getting a message that I have the wrong password but I know that it is the correct password.

Trying to log in for the training Hud Counselor, unable to .

Reset access and reset password