I am being asked for a code for two factor authentication, I am not sure where to get the code, I did not receive any email or anything.

i can take the HUD Counselor courses, even if i dont work for a HUD agency, yet? i am unemployed and would like to broaden my knowledge and prepare myself for active employment.

I would like to register for an in person exam but want to make sure I make the correct selection. I only see retake and or online or in other languages. Can you tell me which option I need to select? or is online now the only form to take the HUD exam?

Good afternoon, I need to determine which email I used for my account. I am not sure if I used jdavis@piedmonthousing.org or if I used jenn.davis80@gmail.com. Once I get that, I need assistance resetting my password. Thank you - Jennifer Davis.

I had a typo on on my account and I have updated my information on HUD website but need it updated with the webessor so that I can take the test.

Can not access the kryterion software

Hello, I’m unable to log in to my account. I think my credentials need to be reset. Could you please help me.

I did not receive an email detailing topics I need to revisit since I failed the exam, please see the message below from the results of my first exam: "You did not meet the minimum score of 500 to pass the HUD Housing Counselor Certification written examination. Your score is available on your account at www.HUDHousingCounselors.hud.gov. An email will be sent to you to provide feedback with recommendations for further study by topic."

Can someone go in and change my name in my candidate account to Daniel from Dan so that I can take the exam tomorrow after having my ID verified. I changed my profile last Thursday to read Daniel to match my driver's license, but Kryterion tells me it is still showing up as Dan.

I cannot fix the calculator how do I retrieve this information?