I cannot login into my account. I have this account for years. Please assist.

Need to reset my password.

Completed my Exam test today September 19th at 1:30pm pst time. I have not received an email with the exam details as I was informed via email. Can you please provide an update to when should I receive this. Thank you.

Hello, I am trying to access my account. the email address that I created it with is jdavis@homeofva.org. I sent a message yesterday about this and was provided a temporary password today. I just tried to use the password - and I am not getting into my account. Can I please get another temporary password - and if there is a time frame it needs to be used in, please let me know.

I set up two factor auth. However, I set it up in another app, so it does not work on this account. How do I reset the two-auth factor? I was trying to reset my password to do that but it is asking for the qr code which I no longer have. What do I need to do from here to proceed? Thanks in advance!

Please tell me when you will send my HUD Certificate since I passed my HUD CERTIFIED COUNSELING EXAMINATION. THANK YOU Cynthia Clark Callcececlark@gmail.com

The calculator isn't working to practice.

I am trying to figure out the test dates for the HUD certification tests and how to sign up.

Hello. I work at HUD's DC Field Office as a Management Analyst, but my last day is tomorrow so don't feel pressure to follow up with this because I likely won't be around. I recently sent an email to housing.counseling@hud.gov (ticket: 06507739) with an issue and a request. FHA's follow-up seemed as if it was handled by a poorly vetted generative AI and completely missed the mark. The following message is an attempt to provide feedback for your service to improve how customers interact with HUD services.

Where is this code sent? Is it sent to the email on file? Two-Factor Authentication is required upon sign-in to prevent unauthorized access to your account. Application verification code Verification code is application generated and 6 digits long.