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Ticket from Lakeisha Senegal - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/16/2024 - 11:40
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The site is asking for a two-step authentication. I've already had this issue in the past. I thought the issue was fixed but it's doing the same thing again. I take my exam in about two weeks and do not have access to my account. Please help!

Ticket from Jeremy Hayes - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/16/2024 - 11:38
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I am not able to sign into my account. I was told to reach out to support for help

Ticket from Stacey Crawford - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/16/2024 - 10:26
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I am unable to access my account HUD website. Every time I login in it provide error message that states "Contact Support to reset your access".

Ticket from Valerie Colegrove - User Account

Submitted by camurexerciinh… (not verified) on Mon, 09/16/2024 - 09:52
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2 factor authentication is not sending one to my email or phone

Ticket from Perfecto B. Taladoc Jr. - General

Submitted by pbtaladoc@ghura.org on Mon, 09/16/2024 - 01:36
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How do I get a copy of the invoice or Exam Payment Confirmation?

Ticket from Tiana Glascoe - Certification Exam

Submitted by camurexerciinh… (not verified) on Sun, 09/15/2024 - 18:17
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I am unable to log in to my Hud Counselor Exam. Kryterion is unable to help and I am unable to reset my password.

Ticket from Kola Adisa - User Account

Submitted by camurexerciinh… (not verified) on Sun, 09/15/2024 - 10:15
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Why is it so difficult to reset my password.

Ticket from Angela Wallace - User Account

Submitted by cantcall@hotmail.com on Fri, 09/13/2024 - 18:43
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how to access TFA permissions page to redo Authenticator set up on a different phone??

Ticket from Christina Smith - Certification Exam

Submitted by Christina101S on Fri, 09/13/2024 - 17:36
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I have already paid for my HUD counselor exam, I failed the exam and I want to retake the exam. It's free to retake Exam, when I attempted to register for the exam I was asked to pay for the exam again.

Ticket from Justin Koch - Certification Exam

Submitted by jkoch@grhabitat.org on Fri, 09/13/2024 - 16:10
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I haven't recieved an email with any details on the results of my exam. I was told I would. I also don't understand how the scoring works and it would be helpful to find an explanation.

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HUD Housing Counselors

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