Ticket from Dawn Cherie Jasper - User Account

Figured out the problem--the email was incorrect (volunsteersteward-talkmsgso@yahoo.com was submitted when it should have been volunteersteward-talkmsgso@yahoo.com) NEW problem: Will not allow the username . PLEASE reset the account to dismiss the first/incorrect email address AND remove the username so that it can appear on the corrected information email: volunteersteward-talkmsgso@yahoo.com username: futurecounsellor

Ticket from Leketia Ferebee - User Account

I am having another issue with logging in to my account. Once my account was reset from being locked out due to ongoing website maintenance issues, I completed the two-step verification and I was successful that day with logging in to my account. When I tried to log in to my account on my phone, like I was able to do before the website maintenance, I could not log in to my account. I tried on my laptop and I was unable to log in on my laptop. Then I tried again on a different laptop at another location with no success.