Ticket from Kashandria Quarles - Certification Exam

Good Morning, I passed my HUD Certification Exam on 7/30, and I have been unable to transfer my results to FHA, and now I've received this email stating that my SSN is not found on the counseling roster. Please help me with this issue, as it is very frustrating to have passed my test, but I'm unable to complete the process. Thank you.  Respectfully,

Ticket from June Crockett - User Account

2 factor authentication. Thank you for the instructions on getting started with Google authentication. However, in order to use it for your website I must have a QR code from your website. The site is not providing this QR code. What can I do? I already have 2 step authentication for my phone. I'm accessing the website using my laptop. If I had the qr code I could scan it and add it to my accounts in Google Authenticator.

Ticket from Catherine Johnson - Certification Exam

Good afternoon, I am following up on the email that was sent yesterday regarding my SSN. My employer cannot register and transfer my Counselor ID on FHA connection it is giving the error message "NO CERTFIED EXAM DATA ON FILE" can you please help with the steps to take, as this matter is urgent, Thank you.