Ticket from Support Administrator - Certification Exam

Certification Requirement

Housing counseling required under or provided in connection with HUD programs must be provided only by certified housing counselors who work for organizations approved to participate in HUD’s Housing Counseling Program. In order to be certified, an individual must both pass a standardized written examination covering six major topic areas, and work for an agency approved to participate in HUD’s housing counseling program.

Ticket from Support Administrator - Certification Exam

To cancel or reschedule your exam, sign in to HUDHousingCounselors.hud.gov and select Change Your Test Date in the Countdown to your Exam! section of your User Profile Dashboard

Follow the steps to reschedule or cancel your scheduled exam (canceled exams will be refunded to the credit card used), then follow the steps to schedule a new exam.

Ticket from Support Administrator - Training

The practice exam is designed to give candidates a feeling for the format and style of test questions and the breadth of the subject matter in the test (90 questions that are not broken into smaller stand-alone sections). It is delivered in a similar format to the certification exam. The practice exam does not provide numeric scoring because performance on the practice exam does not guarantee passing results on the certification exam.