Ticket from Cyril Lee - Kryterion/Webassessor

Refund

This is Cyril Austin Lee. I was scheduled for the HUD housing Certification online last Friday May 24, 2024. The biometric refused to accept my photo. Your helpdesk tried for hours to no avail., so I will like a refund because I was not able to take the exam last Friday. My email is C_AustinLee@hotmail.com. Telephone # 407-729-1460.

Ticket from Jade Nevils - Certification Exam

First Name: Jade
Last Name: Nevils
Email Address: jade@prginc.org
Phone Number: (612) 730-4052
Exam Name: Hud Certification
Exam Type: Online Exam
First preferred date: Fri, 06/07/2024
First preferred time: 10:00 am
Second preferred date: Mon, 06/10/2024
Second preferred time: 10:00 am
Third preferred date:
Third preferred time:
Accommodations requested for online exam:
- 1 hour of additional time
- Multiple breaks
- Food and/or drink

Ticket from Lori Hall - Training

Hi, we found an error in the HUD Study Guide and wanted to report it but were not sure how/who to contact. It is in Module 1.1, Knowledge Question #9. Ray is attempting to buy a car, not a home. The question and answers infer he is buying a home. The answer is B; however, it assumes he is buying a home when the previous questions and scenarios clearly outline that his financial goal is a buying a car. Lori Hall, LLHallConsulting@gmail.com