Ticket from Joel Marsh - Kryterion/Webassessor

My name is Joel Marsh and I was scheduled to take the HECM Exam at 7:45pm. However, The test was loaded in Spanish and not English so they could not just load the english version of the exam without approval from my Sponsor and they provided this web-link. Infact, this is the 2nd time today this test was canceled unnecessarily. Any help you can provide in resolving this issue would be appreciated,

Ticket from Shakeila Williams Wilson - Certification Exam

Dear Shakeila,

We received your request for accommodations for the use of pencil and paper. Please note that reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Your request is not complete, please review the information below and provide adequate documentation. 

Ticket from John Gonzalez - Certification Exam

First Name: John
Last Name: Gonzalez
Email Address: jogonzalez@wayfinders.org
Phone Number: (818) 860-3322
Exam Name: HUD COUNSELOR CERTFICATION EXAM
Exam Type: Online Exam
First preferred date: Mon, 04/15/2024
First preferred time: 10:00 am
Second preferred date: Wed, 05/01/2024
Second preferred time: 11:00 am
Third preferred date: Wed, 05/15/2024

Ticket from Yanling Li - HECM Exam

Hello, this is Yanling Li. I scheduled the HUD Exam on 5/16 13pm, It takes 120minutes.But Chinese is my first language, so can I required 3 hours for the HUD Exam. Thanks.

First Name: Yanling
Last Name: Li
Email Address: yli@chinatown-pcdc.org
Phone Number: (267) 407-7795
Select your primary language.: Chinese