Ticket from Sarah Robertson - Certification Exam

Hello,

I am trying to reschedule my HUD exam, but after going through the rescheduling process, my new and correct exam date does not update. Can you please help me?

I want to reschedule my exam for Wednesday 5/3/23. I tried rescheduling an hour or so ago, and it changed my exam to 4/3/24 instead of 5/3/23 like I intended.

Ticket from Sarah Simson - Kryterion/Webassessor

My staff member had a certification exam today 4/25 at 10am EST and was not connected to a proctor. We live chatted with Kryterion and had trouble with their connection. There was no resolution and my staff was logged in before 10am, ready to go. She would like to reschedule her HUD exam date and time but her option to reschedule isn't available anymore.

Ticket from ASSAATI AHMAD - Certification Exam

First Name: ASSAATI
Last Name: AHMAD
Email Address: Aahmad@ProKeyRealty.com
Phone Number: (301) 233-1486
Exam Type: Online Exam
First preferred date: Sun, 04/30/2023
First preferred time: 7:00 am
Second preferred date: Sun, 04/30/2023
Second preferred time: 8:00 am
Third preferred date: Mon, 05/01/2023
Third preferred time: 9:00 am
Accommodations requested for online exam:
- 1 hour of additional time
- Multiple breaks