Ticket from Julian Achuff - Training

The "freddiemac.com/mymortgage" link, on page 18 (of training module 5.1) is no longer a functioning page on the site. The same is true of the link (in module 4) to CFPB underserved county list. I have provided an updated link below.

https://www.consumerfinance.gov/compliance/compliance-resources/mortgag…..

Ticket from Victor Ochoa - Certification Exam

Hello,

I am having difficulties login into my account. I have tried several password resets and have not been able to login as no retrieval emails have been sent out (have checked junk/spam box). Is there a way another way to gain access to my account? Thanks

-Victor Ochoa
victor.ochoa@nhsie.org

(old email was previously erap@nshie.org, not sure if the system created an error as I changed emails during the system change)

Ticket from Albert Frierson - Agencies

Dear Al,

I'm sorry to hear about your frustrations.

The purpose of HUDHousingCounselors.hud.gov is to help counselors prepare for the HUD Housing Counselor Certification Exam and provide access to the exam. After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from HUDHousingCounselors.hud.gov to FHA Connection.