Ticket from Heather Luby - Certification Exam

Hello - I inadvertently registered for the Spanish HUD counselor exam on Monday, October 17th. I meant to register for the English exam, so I went in and registered for the English exam. When I try to cancel the Spanish exam, it is telling me I will only get a $15 refund. Is there any way I can receive a full refund as this was simply a mistake? I tried to cancel it yesterday right away, but the system was telling me I needed to wait 24 hours (it wouldn't let me just cancel). Can yo please help?

Ticket from Aliyah Primus - Certification Exam

Hello, I completed and passed the HUD exam and I am trying to request an FHA ID. I received a message stating that I am not listed as a counselor on the HUD website. I'm not sure why that is when I have an account here and it states that my exam results have been transferred to FHA. Please advise me on what to do next.

Ticket from gregory sachs - Certification Exam

Dear Gregory,

Please provide documentation for the reasonable accommodation requests. Once we have received the documentation we will move forward with the request. Below is some additional information in regards to reasonable accommodations.

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