Ticket from Ciera Franklin - Certification Exam

Dear Ciera,

This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.

We are glad we were able to resolve this issue and wish you a successful exam experience.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Ticket from Tiffany Murray - General

Hello I am interested in becoming a HUD housing Counselors but I did see a section after completion of exam, you to verify candidate's employment is verified in FHA Connection. I’m not employed by FHA connections I’m just looking to get HUD housing counselors so I can be certified if any jobs available. Am I able to completed the process independently without being employed by agency.

Ticket from Shani Brown - Kryterion/Webassessor

Continuous issues from the start of registration- exceeding amounts of time even with previous registration, and being informed that there aren't enough test sponsors to support the vast numbers of those scheduled to take the test; being kicked out during the taking of the exam (Thursday, 10/20), complaints from the test sponsors as to how I am situated in taking the test, from being told there is toomuch lighting in my exam area, to not having the ability to see my eyes ( i wear glasses).