Ticket from Richard Hunter - Training

The training content is reviewed and updated on a periodic basis to maintain accuracy and relevance. Each time the online modules are updated, the Online Training Status resets because the new modules have not been reviewed. This is explained in the Notices section on your Profile Page as well as in the HUD list serv update announcement sent out on September 27th, 2019: “HUD also recommends you note your online module completion status, which is accessible in your website profile, as modules will be replaced and module status reset.”

Ticket from Leslie Kent - Certification Exam

HI,
I have a counselor that was scheduled to take the exam tomorrow and she just gave birth early so can no longer take the test. Could I switch this test to another counselor? Her name is Ashley Tejeda - Lawrence CommunityWorks - You have received this message because your scheduled assessment, HUD Housing Counselors Certification Examination - Online, has been rescheduled. Please see below for your new schedule:

New Schedule:
Date: 10 August 2020
Time: 13:00
Test Duration: 120 Minutes

Ticket from Michelle Rodriguez - Certification Exam

A ticket was entered by my supervisor on I believe March 9th for a reschedule to an exam due to medical. Support stated that the request would need to be made by the user.

I would like to send in information and or proof that I was not able to make the test day due to medical reasons. Please advise.