Ticket from Customer Service - Certification Exam

The proctoring service provider, Kryterion, is currently experiencing technical difficulties that inhibit account users on HUDHousingCounselors.hud.gov from accessing the exam platform. The technical team is working to resolve this issue as quickly as possible. We apologize for the inconvenience, and we will alert you via email when the problem has been resolved. Thank you.

Ticket from Anonymous - User Account

Dear Housing Counseling Support,
I am having a hard time downloading the HUD certification from FHA connection. We have to 5 pm tomorrow on July 18th to send proof one of counselors have a certification.
Is it possible for someone to give me a call at 937-580-9196 email me the certification to Dehickman7@yahoo.com. my Counselor ID is MN75AU, company former name was Helping Hands Community Outreach Center MX4099 Agency HCS 84099, counselor exam OH 78054079

Ticket from Technical Support - Certification Exam

Your exam appointment details are listed in the Exam Status Center. To access, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Exam appointments are listed under the "Scheduled Exam" section.