I tried to take the certification exam for the 4th time today. i answere 3 questions and it did not allow me to go forward and the tech on line was use less .please see if you can reschedule for tomorrow at 7 pm. Thanks . This is driving me crazy

Respectfully submitted

Eligibility – In order to be certified, an individual must both pass a standardized written examination covering six major topic areas and work for an agency approved to participate in HUD’s housing counseling program. In other words, you can take the certification exam without being employed at a HUD-approved agency; however, to become certified you must pass the exam and work for a HUD-approved agency.  

Good morning HUD
CASE # 00912613

Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

To change your exam delivery type, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Follow the steps to cancel your scheduled exam (the exam purchase will be refunded to the credit card used), then follow the steps to register for a new exam.

Are there any in-person training courses offered in my region. I am in Broward county Florida.

Best,

Danielle

Upon completion of the certification exam, each candidate receives an immediate PASS or FAIL notification, as applicable. Candidates who pass receive an email outlining next steps.

Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

To change your exam delivery type, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Follow the steps to cancel your scheduled exam (the exam purchase will be refunded to the credit card used), then follow the steps to register for a new exam.

can not log into my account

Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

To change your exam delivery type, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Follow the steps to cancel your scheduled exam (the exam purchase will be refunded to the credit card used), then follow the steps to register for a new exam.

I can not get into the test to see if it is working.