I moved agencies I was at jsilva@fhfca.org and now I am at Jsilva@ifhmb.com. My counselor id is xnszj7 Jose Silva

Your exam appointment details are listed in the Exam Status Center. To access, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Exam appointments are listed under the "Scheduled Exam" section.

Hello. I am sending this help request on behalf of my employee, Chris Watson. He was scheduled to take the HUD certification exam on Friday, July 12th, 2019, at 1pm. Having said that, he tried to cancel it on Tuesday morning, July 9th, 2019, but was having some technical issues. By the time the issue was resolved, he cancelled the test around 2pm, one hour after the deadline. He did receive an email stating the refund would be $15.00. However, we are asking that the refund be $100.00 due to the technical issues Mr. Watson was having when he tried to cancel prior to the deadline.

Your exam appointment details are listed in the Exam Status Center. To access, sign in and select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center. Exam appointments are listed under the "Scheduled Exam" section.

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification.

never got the confirmation email when I created an account so I recreated an account with a different email and now it says it cant sent an email and to contact administrators.

In addition to the training materials on HUDHousingCounselors.hud.gov, the HUD Office of Housing Counseling offers many resources on the HUD Exchange. You can also subscribe to the Housing Counseling Mailing List for regular training notifications. 

Iam trying to take the online exam right now my camera is well positioned . will you e able to schedule me o 07/20/2019 or an 07/27/2019 at 10 am or if you have evening hours . please let me know

how long after the counselor registers do they have to take the exam? (i.e. pay fee in July, can the exam be done in September?)

It states, that there is no limit to retakes for the exam...does that mean counselors only pay one registration fee and can retake it at no additional cost?