Good morning my name is Cathy Kendrick I was scheduled to take my exam at 11:15am today but the program would not come up, once I checked all of the boxes and pressed Launch the screen was blank , nothing else came up I tried several times with no success so I had to reschedule, please check if there is a problem with the program.

Good morning. My name is Alexia Smith. I've been calling you guys for like the last three weeks trying to get my test date rescheduled. So at this point it probably has passed. And so I'm gonna need someone to reach out to me on how we can fix that 'cause I paid $60.00 for it. And the issue is I can't authorize to log into the website for some reason.